Privacy Policy for Bostanji Mall

Last updated: July 27, 2026

First Solution respects your privacy. This policy explains how the Bostanji Mall (Bostanji) application accesses, collects, uses, shares, retains, and protects information when you use the app and its e-commerce services.

1. Information We May Collect

• Account and contact data: name, phone number, email address, login information, and support communications.
• Delivery data: address, area, delivery instructions, and a location you choose to provide for delivery when that feature is enabled.
• Order data: products, quantities, prices, order status, order history, notes, and delivery and payment choices.
• Payment data: payment method and transaction status. Electronic payments may be processed by an authorized payment provider. We do not store full payment-card details unless clearly disclosed and authorized.
• Device and usage data: device type, operating-system and app versions, IP address, crash logs, and performance and security information needed to operate and improve the app.
• Notifications: notification tokens and device identifiers needed to send order updates and alerts when notifications are enabled.
• Photos or camera: accessed only when you use a feature that requires them and grant the relevant permission.

2. How We Use Information

We use information to provide and maintain the app, create and manage accounts, process and deliver orders, process payments, provide customer support, send order updates, maintain favorites and order history, prevent fraud and misuse, secure accounts, diagnose problems, and improve app performance and user experience.

3. Legal Basis and User Choice

We process information as necessary to fulfill an order and provide requested services, or with consent where consent is required. Optional permissions may be disabled in device settings, although related features may no longer work.

4. Information Sharing

We do not sell personal information. We may share only the information necessary with store and order-fulfillment personnel, delivery providers, payment processors, hosting and database providers, notification and analytics providers, crash-support providers, and public authorities where required by law or necessary to protect rights, safety, and prevent fraud.

5. Security and Transfers

We apply reasonable technical and organizational safeguards, including access controls and encrypted transmission such as HTTPS. No electronic storage or transmission method can, however, be guaranteed to be completely secure.

6. Data Retention

We retain information while an account remains active and as needed to provide services, meet accounting, tax, and legal requirements, resolve disputes, and prevent fraud. When no longer needed, information is securely deleted or anonymized unless a longer period is legally required.

7. Your Rights and Account Deletion

You may request access to, correction of, or deletion of your information, withdraw optional consent, and request deletion of your account and associated data, subject to records that must be retained by law, such as invoice and transaction records.

To request account deletion, use the Contact Us/Support option in the app or the official contact mechanism shown on the app’s Google Play listing. We may request enough information to verify account ownership and will process the request within a reasonable period as required by applicable law.

8. Children

The app is a general e-commerce service and is not directed to children under 13 for independent account creation or purchasing. If we learn that a child’s information was collected without valid authorization, we will take appropriate steps to delete it.

9. Third-Party Services and Links

The app may use services or links operated by third parties, such as payment gateways or map services. Their handling of information is governed by their own privacy policies.

10. Changes to This Policy

We may update this policy when app features, data practices, or legal requirements change. The updated policy will include a revised effective date, and we may provide notice of material changes.

11. Contact Us

For privacy inquiries, contact First Solution through the support option in the Bostanji Mall app or the official contact information shown on the app’s Google Play listing.

Before publication: Verify that this policy matches the app’s actual permissions, SDK behavior, and Google Play Data Safety answers. If the app supports account creation, provide a direct web resource for requesting account deletion in Play Console and an accessible deletion method inside the app.